The unique thing about Intense is that it is included in the Non-GamStop list. It means that those who decided to forget about gambling forever but then changed their mind can enjoy playing games here. But there is one question I always ask myself before playing on any gaming site: is it safe? In this review, I also checked other aspects of Intense casino. If you want to know what I found, keep reading.
4 Jun 2020
Registration in this casino took me just a minute. After it, I deposited 30 dollars to have an opportunity to play some games and check how everything works here. I was offered a 100% deposit bonus, but this offer had some pitfalls, so I didn’t claim it. Later, I will tell you what exactly was wrong with the bonus.
The next thing I did was choose a game. This process was very easy and convenient since the casino shows the RTP of every game, and you don’t have to look for it additionally. I picked Back to Venus by Betsoft since I like games from this provider, and this one has a good Return-to-Player percentage.
It was nice to play it, and I had quite a lot of good wins. For instance, one time, I won more than 8 EUR with one spin.
When I won about 100 euros in this game, I tried a few other ones. In the end, I had about 200 EUR on my account and withdrew them successfully.
But big wins are not the only reason why most of us come to online casinos. Thus, I kept checking other aspects of Intense gaming site to find its pros and cons.
You can’t just look at the few casino pages and say whether it is a place to play or a place to avoid. To make the right conclusion, you need to analyze certain aspects of the gaming site. All these aspects are considered in my step-by-step instruction, which I always use to evaluate casinos. Here is what I did to check Intense:
It’s a rare case that the casino is perfect according to all six points. But the presence of certain drawbacks is not always the reason to give up playing on a certain website. The main goal of my evaluation system is to find out whether the casino has enough advantages to bring its users fun and money.
Gamblers should take care of their safety. And one of the ways to do it is to make sure the casino you chose for playing is certified. In the case of a site that is on the Non-GamStop list, the situation is different since it cannot be approved by the most famous organizations such as MGA or UKGC. Intense managed to get an eGaming Curacao license which is a good sign. This establishment is not the most reputable, but I haven’t experienced any fraud in casinos with such a license.
The next thing to check is game certification. I prefer playing in places that were certified by such authorities as eCOGRA, iTechLabs, and others. Intense is not approved by any of them, which is also due to its presence in the Non-GamStop list.
The casino is trying its best in providing safety to its players. All users' private data and transactions are secured through the use of industry-standard security technology such as RSA 128-bit secure socket layer (SSL) encryption.
The only currency you can use for betting at Casino Intense is euro. The list of payment systems available for depositing money is pretty long. You can top up your account via 8 different methods. Here they are:
Speaking of withdrawal options, there is not a big choice. In fact, you have only three ways of withdrawing money: wire transfer, Skrill and Neteller. But the most impressive thing is the withdrawal limit which is 100 EUR! As for me, it is kind of tricky since it’s not that easy to win such an amount for a newbie.
The whole payout situation was very strange there. The thing is, it turned out that Intense agents do not know their own website very well. Later, I will tell you in more detail about my conversation with support, and you will understand what I am talking about.
Speaking of my own story, I deposited money via MasterCard and got my winnings the same way. After making a withdrawal request, I was waiting for about 20 hours until the money appeared on my bank account, which is ok.
The welcome bonus is the most unpleasant part of Casino Intense. You get a 100% deposit match up to 100 EUR. Most casinos I played before are more generous. But this is not the worst thing about this offer. The point is, wagering requirements are crazy here. You have to wager the bonus 60 times before withdrawing your money. Now you understand why I refused to claim it?
The casino does not show the WR in a clear way. Usually, when you see the bonus, you see “Terms and conditions” written under it. But in the case of Intense, you have to go to general Terms and Conditions to find out all the info you need.
Speaking of other promotions offered on this gaming site, there are three of them: Happy Hours, Monday Bonus, and Weekend Bonus. The bad news is that all of them come with T&C that make them not profitable at all. So if you are hunting for lucrative casino freebies, Intense is not the best choice.
In terms of game variety, this casino is good since it has more than 900 titles so far. It has quite a lot of slots, table games, and over 60 live-dealer options. If your goal is to hit the jackpot, you also might like this place since a decent choice of progressive video slots is provided. Most games offered in this casino can be played for free — take your chance to train before betting real money.
Let’s take a closer look at the developers whose products are present at Casino Intense. Unfortunately, there are only 8 of them. Pragmatic Play and Betsoft are among the best providers cooperating with the casino. Hopefully, in future, they will expand the range of companies with NetEnt, Microgaming, and other famous ones.
I like that there is a possibility to sort all games according to different criteria. For instance, you can range from the most to the least popular ones. In this way, you can find slots with the highest volatility. And of course, you can also sort all the titles in an alphabetic order.
Time to tell you about my strange experience with Intense support. Usually, to test it, I create some questions and watch how quickly and professionally casino agents answer. After registering on this website, I noticed that as a registered user, I couldn’t see the list of withdrawal options until I went through the verification procedure. Only those who are not Intense players can see the payment methods selection. Although I saw what options I had before signing up, I decided that it’s a perfect opportunity to check the quality of support here.
I wrote a message wondering how I can get my winnings. And here is what they answered:
As I remember, on their website, it says that withdrawal methods are wire transfer, Skrill and Neteller… So, where is the truth?
But let’s discuss the support helpfulness in general. You can reach support not only via a live chat but also by writing an email or making a call. Speaking of my online chat experience, all their answers were very quick. However, I would like to see a friendlier approach. After all, if you will have some problems on this website, you will not have to solve them on your own or wait an eternity until someone helps, which makes the benefits of Intense support outweigh its drawbacks.
One of the downsides of the support here is that it is only available between 09:00 and 01:00 CET. In any case, I have to mention the expensive FAQ section of the casino. Answers to many questions related to your account, security, withdrawals and more are here.
I love playing casino games on my computer, but it’s not always possible. So I often enjoy making bets on my phone as well. When I was testing Intense, I opened it on my smartphone and then on my laptop. The mobile version works well, but only if you use the Google Chrome browser. I had no problems since it’s the browser I usually use. But if you prefer any other one, you will have to install Chrome to play at Intense. Consider that when playing on your computer, you can use any browser you want.
The mobile interface of Intense is pretty nice. I didn’t feel lost trying to find a list of developers or the Terms and Conditions section. Plus, there were no crashes or freezes during all my gameplay. Nevertheless, I did notice the lack of certain features which I had when I was playing on my computer. For instance, the information about the casino's VIP program is displayed nicely in the PC version. But if you want to find it on your phone, you have to go to the general Terms and Conditions and read a lot of text to find it.
Not all online casinos are the same. Each of them needs to have certain features in order to stand the high competition. I decided to find out what makes Intense special. Here is what I saw.
In fact, it is the info about the biggest winners. Whatever page of the casino you open, you always can scroll down and see the table showing the games where users of the casino won certain amounts of money. Since there are no numbers lower than 50 EUR, I understood that the casino uses this table for showing the best results. So calling it “Latest winners” is a bit… unlogical. The funny thing is that this table appears only if you are using the casino on your computer. While playing with my smartphone, I did not see any info about the winners.
Usually, when an online casino offers a VIP program, it describes it like that: when you get to the 1st level, you will get prizes, when you get to the 2nd one, you will get more prizes when you get to the 3rd… you know what happens. But Intense created a table where it explained what the player receives when he achieves “Beginner”, “Skilled”, and other levels. For instance, when you get to the “Hero” stage, you have an opportunity to make express withdrawals while it’s impossible for other users.
Intense was established in 2020, which means it did not have much time to become a perfect place for gambling. This website is definitely a good solution for those who are on the GamStop list since this is their chance to start betting again. I like that the casino shows the RTP and volatility of every game offered here. Since the website is relatively new, it’s nice that they already have all the main kinds of games available, including the live ones.
Speaking of its dark side, you can make a withdrawal only if you have at least 100 EUR on your account. It is also a pity that the casino does not have any game certification.
In any case, I don’t regret playing games here since it was a rather good experience, I won some money and withdrew them with no problem.