How to Distinguish the Real Player's Review from a Biased Article
Choosing the right casino among hundreds of similar ones might be a great problem, especially for inexperienced players. Honest and detailed casino reviews help them to make the best choice. Here is the tip that will help you distinguish the player's review from a biased article. Look for the details and select reviews with screenshots. Why?
The presence of screenshots means that a person who wrote the review has at least tried playing in that casino. Moreover, make sure that these screenshots are relevant to the presented textual information and show the real state of things. In my reviews, I always use lots of screenshots (and even GIFs) to provide readers with up-to-date information and give my unbiased player's look.
And I never advertise any casinos, I just play there, make conclusions, and share them with you. I tell you honestly about their advantages and don't hide any drawbacks.
Reviewing Casinos: My Six Criteria
I leave no stone unturned when it comes to testing and evaluating casinos for players. I use my own criteria that refer to the essential aspects of a casino work:
- Casino’s reliability
- Banking options available, their terms and fees
- Games and providers selection
- Casino bonuses and promotion
- Mobile version quality
- Customer service availability and professionalism
Due to the specifics of the brand, the list of steps may change, as well as their priority.
Below, I will explain how I check them all and tell you about a bit less important but still essential things.
1. Checking a Casino’s Reliability
What's the use of generous bonuses, beautiful games, or great wins if you can't withdraw your money? Or, even worse, if your personal or financial information falls into the hands of scammers and who knows what it can be used for? That's why I consider trustworthiness the most significant casino's feature, and it is that I almost always check first.
The most important feature of a reliable casino is a license (or licenses) presence. Online casinos operating officially from some country or territory with a special jurisdiction are tested, watched, and taxed by the bodies that regulate the online gambling of its own citizens (the UK, Belgium, Italy, Romania, etc.), or allow casinos to do international business (Malta, Curaçao, Gibraltar, Alderney, Isle of Man, etc.).
Casinos licensed by these authorities are considered reliable. In a case of conflict, you can apply to the regulator and have a real (more or less) chance of obtaining justice. With casinos licensed by other authorities ( like Seychelles, Panama, Costa Rica), you don't have any chance.
Licenses from UKGC and MGA are known as the most respectable.
When it comes to the United Kingdom, the only legitimate license is the one from the Gambling Commission. And only residents of the UK can expect UKGC assistance and are protected by British law. For other players, this license is just a sign of an online casino's high quality.
To make sure a casino has a valid license, it's not enough just to find a regulator's logo on the bottom of the casino's page. I click on this logo and then I must be directed to the casino's license itself or the casino's name on the list of license holders (not to the regulator's home page).
Tested аnd certified games and softwares
Another sign of a casino’s reliability is its regular testing and certification by independent companies such as eCOGRA (eCommerce and Online Gaming Regulation and Assurance),iTech Labs, Technical System Testing or GLI (Gaming Laboratories International)
When I speak about a casino’s reputation, I mean the duration of hassle-free working, the owner’s background and the history of related brands, and players’ feedbacks (I read dozens of them at different gamblers’ forums).
2. Learning Deposit and Withdrawal Methods
Safe deposits, fast withdrawals, and players’ private and financial information security are the must.
The better a casino is the more payment options it offers — debit and prepaid cards, bank transfers, e-wallets, cryptocurrencies, etc.
I provide the full list of accessible banking methods, tell you what I use, but only you can know if there is a method you can or want to use.
I pay special attention to withdrawal options:
- their number is usually less than the number of deposit methods;
- while making a deposit is almost instant, cashout can take up to seven (or even more) days;
- some financial institutions or electronic payment systems can charge additional fees.
And one more essential note: A good casino requirement to confirm winning withdrawal (KYC procedure) must be clear and short. Bad casinos will ask for new papers again and again.
3. Games and Providers Selection
Good casinos usually offer their customers a huge number of games of all kinds from different providers to suit all tastes.
As most players prefer slots, good casinos have dozens to hundreds of such games in their collection. All sorts of slots — from classic ‘old school’ slot machines to 3D video slots — have to be provided to satisfy any player.
Video poker fans can find lots of versions of this exciting game.
Table games enthusiasts are offered Roulette, Blackjack, Poker, Baccarat, Craps, etc. And each of these games is available in several variants, sometimes up to 20.
Some casinos don’t have live dealer games - and this is their big fail. They miss serious customers who are ready to risk a significant sum.
Also, I have to mention sports betting, scratch cards, Bingo, Keno and anything else you can imagine.
Presence of titles from several world-leading providers in a casino’s collection not only gives players a wide choice and guarantees a lot of fun. It’s also an indirect sign of brand reliability as the industry leaders do not cooperate with doubtful casinos.
New developers also should be given a chance. Their innovative games can impress you, and their promotions may be really generous. But you should try them only at trustworthy casinos.
4. Casino Bonuses Evaluating
It is not a secret that most of us like to get something for free. It’s all about bonuses. Among numerous casino features, bonuses are like a cherry on the top.
Welcome bonus acceptability
Almost all online casinos greet each new player with a welcome bonus. It usually consists of a bonus of 100%, 200%, or even more on your first deposit and free spins. Some casinos offer no deposit bonus - as usual, some free spins you get after you have signed up.
It all sounds very nice, but I always read the bonus terms and conditions (T&C) carefully. I describe the main bonus features and pitfalls.
Sometimes I refuse to claim a welcome bonus. Then I necessarily explain why I find wagering requirements or other bonus conditions unacceptable.
But in all my reviews I recommend that players learn T&C themselves to avoid disappointment and troubles.
Other bonuses and promotions
Online casinos also have many other interesting bonus options and exciting promotions for players such as daily, weekly, or monthly bonuses and cashback, bonuses to holidays, etc.
You ought to search the promotion section on your own because the offers change from time to time.
Many casinos have loyalty and VIP programmes to reward you for staying with them. Being a loyal or VIP player means that you are guaranteed a lot of nice things: extra bonuses, gifts, invitations to exclusive events and parties, trying out new games for free, and real chances to win amazing prizes.
If the casino meets your gaming requirements and the promotions are attractive, you should play there regularly.
5. Mobile Version Quality Testing
We live in the age of mobile. Nowadays, most players prefer to play casino games on their mobiles or tablets. Of course, I check both desktop and mobile versions thoroughly. And I сan assert that a mobile one is excellent if:
- All the games the casino offers are accessible
- A mobile casino works properly on any mobile devices
- The gaming is smooth, without any freezes
- The navigation is easy
- The connection is secure
6. Customer Service availability and professionalism
High level of customer service is a vital sign of a superb casino. Players often have questions or problems with registration, claiming bonuses, or gaming.
Employees have to be polite, friendly, patient, helpful, really knowledgeable and speak perfect English.
Help desk must be available via live chat, email, and a phone call and at least one of these ways must work around the clock. Fast reaction is an indispensable condition - customers need a reply just now, not in an hour or a day.
Some More Essential Casino Features
Here I’ve listed some more things I keep in mind while looking for and choosing an online casino. They are not as critical as the ones described above, but might be important for some players:
- website interface
- pleasant design
- ease of navigation
- reasonable bet and withdrawal limits
- possibility to try casino games for free
There are no ideal casinos, all of them have certain disadvantages. Some of these drawbacks are just the reasons for lower casino rating. But there are such things which can be forgiven in no case: non-payment of winnings, data leaks, and use of pirated games are undoubtful cause for placing casinos on my blacklist.
When choosing casinos for my website, I first collect as much information about them as possible and then test them by playing there myself.
I describe in detail all my steps and confirm them with screenshots and GIFs. I draw your attention to important things and warn you about pitfalls. I want my reviews to help you make the right decision and avoid mistakes.
I wish you good luck!